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Realtime Visitor Monitoring
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- Monitor Website Traffic in Real-time.
- Fast and Easy Navigation.
- Auto/Pro-active Chat Invitations.
- Friendly Invitation.
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Chatting with your visitors
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- One to One Text Chat with WebSite Visitors
- One Support Operator can Accept Multiple Chat Request
- No Visitor Log-in or Sign-up Required
- Chat History Pop-up on Initiating Chat
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Look & Feel Customization
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- Fully Customizable Visitor Chat Windows
(To match with your web site look & feel) - Ready Made Chat Windows Templates
- Customizable Offline Message Form
- Show visitor position in Chat Queue
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Preferences & Setting
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- Fast and Easy Integration
- Live Support Through more than One Department
- Show visitor Queue Number in chat waiting status
- Maximum waiting time by visitor in queue
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Supervising & Reporting
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- Administrative and Moderator Privileges
- Administrator Chat Monitoring and Live Support
- PPC Tracking and Hits Reporting
- Complete Visitor Statistics Log (Application keeps track of visitors even if all
support operators are off-line.
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Value Added Features
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- Multiple Online/Offline Icons in same webpage
- Local Time Integration
- Pass Custom Variables (Send Information form Your Web Pages to Easy Chat Live Support)
- Post Chat Survey
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